Unified Marketing
Engage customers the way they feel connected
Every customer connects in their own way—via chat, email, or in-store conversations. Whether it’s their first purchase or their fifth, meet them where it feels right, with messages that matter and interactions worth staying for.
Mulakan Harini Hubungi Kami
Inbox
All customer conversations in one place
Keep conversations going across channels from one inbox. Reply with full context from profile details, order history to wishlist so every chat helps build a clearer picture of your customers.
Mulakan Harini
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All Chats in One Inbox
Reply customers via their preferred chat channels such as WhatsApp, Messenger, or Instagram in one place. Customers enjoy faster, friendlier support without repeating themselves.
#Unified Inbox #Customer Messaging -
Context that Builds Trust
See membership details, order history, and past interactions while chatting, so your team always has the full picture to assist customer enquiries, build loyalty, or recommend the next step.
#Customer Dashboard #Personalisation -
Interaction That Never Breaks
Send vouchers, products, and orders right when customers show interest in chat. Add a private note so the next staff on-duty can pick up the conversation smoothly.
#Smart Actions #Private Note
Broadcast
Reach customers where they’re most engaged
Send emails, SMS, or push notifications via channels your customers use most. Messages not only reach them timely, but also where they’re paying most attention.
Mulakan Harini
Engagement
Welcome new customers, reconnect the quiet ones
Impress customers at their first purchase, repeat orders, and even when they’ve gone quiet. Keep your brand top of mind with messages that show you value them.
Mulakan Harini
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Spark First Purchase Excitement
Make a strong first impression by welcoming customers with vouchers, discounts or points they can use right away.
#Welcome New Customers -
Show up at moment that matters
Whether it’s their birthday month or their membership nearing expiry, customers receive messages that show your care.
#Reengage Customers -
Win customers back, reignite sales
Automated reminders guide customers to rejoin their shopping journey or complete purchases, so they never feel lost or left behind.
#Automated Winback -
Shop with a peace of mind
From order placed to received by delivery or pickup, customers get updates, reminders, and after-care to stay informed every step.
#Order Updates
Referral & Affiliates
