Why 顾客 relationship
is important
-
Better Return On Investment
It costs 6x times more to acquire a new customer than to retain an existing one. They also tend to spend more.
-
Profitable Growth
Getting repeat 订单 from existing 顾客 brings in healthy cashflow to the 生意 without increasing cost.
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Word of Mouth
Loyal 顾客 will not only spend more but will also recommend your brand to friends and family.
Own your 顾客 data
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Customer Database
Store information about your customers, such as contact info, order history, total spent and more. Use filters to view customers by specific attributes.
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客户服务
Get in touch with customers with just a click and easily access customer details to provide a spectacular customer service.
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数据分众
Not all customers are the same. Use customer groups to create a more personalized marketing approach for each segment for better conversions.
Keep the conversation going
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信息中心
Easily broadcast timely and accurate messages to the right group of customers via SMS, email, chat and more, without having to log in to another platform.
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Post-Purchase Marketing
Customize automated confirmation emails and create post-purchase email automation workflows with email marketing app integrations to encourage repeat purchases.
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Customer Feedback
Collect customer reviews and have it displayed on your online store. Reviews help you get feedback and provide social proof to increase conversions.
Turn shoppers into
lifetime 顾客
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忠诚计划
Easily create your own loyalty program by adding incentives with points system to encourage customers to purchase more often.
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Membership Tier
Take your loyalty program to the next level and get customers even more engaged by offering different rewards depending on which tier a customer is in.
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Custom Discount Methods
Flexible discount feature that allows you to create multiple pricing incentives such as % discount, buy 1 free 1, purchase with purchase and more.
品牌店家有话说
-
Today's customers seek the convenience of both in-store and online shopping. EasyStore enables us to effortlessly expand into online channels, ensuring a seamless shopping experience for our customers.
Adnaa Azlan Bin Adas — Managing Director -
EasyStore has revolutionized our customer interactions by simplifying operations and ensuring we never lose sight of what's important — our customers' satisfaction as we grow.
Emajie Ahmad Suhail — Brand Founder
