Affiliate & Referral
Turn trusted recommendations into trackable growth
Recruit affiliates and ambassadors, reward customer referrals, track attributed orders, and manage commission records in one backend.
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Grow through people who already believe in your brand
Without an advocacy program
- Creator, agent, and ambassador links are prepared manually
- Teams struggle to confirm which partner influenced each sale
- Commission calculations and payout records live in spreadsheets
- Customer recommendations happen without a consistent reward journey
With EasyStore Affiliate & Referral
- Give each affiliate a unique, trackable link
- Attribute paid orders and calculate eligible commission
- Review confirmed, paid, and unpaid commission in one merchant dashboard
- Give customers referral links and credit-based rewards for successful sharing
How EasyStore Affiliate and Referral helps
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Build your affiliate and ambassador network
Add creators, agents, sales representatives, staff, trusted customers, or brand ambassadors as affiliates, then give each person a unique code and shareable links.
- Unique affiliate codes and links
- Individual commission settings
- Links for available selling channels
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Reward customers for introducing friends
Give customers a unique referral link they can share. Reward the referred customer after sign-up and reward the referrer after the new customer completes an eligible first purchase.
- Customer referral links
- Rewards for referrer and referred customer
- Referral history and email notifications
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Track sales and manage commission records
See which paid orders came through each affiliate, calculate commission by percentage or fixed amount, and keep confirmed, paid, and unpaid commission together.
- Paid order attribution
- Percentage or fixed-amount commission
- Commission status and payout history
See one affiliate link become a tracked commission
Watch how an attributed order flows from a shared link to a confirmed commission record.
Programs you can build around trusted recommendations
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Creator affiliates
Give creators a measurable way to recommend your products
Assign each creator a unique link and commission setting, then review the paid orders their content influences.
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Customer referrals
Reward customers who bring friends to your brand
Offer credits to the referrer after sign-up and to the referred customer after an eligible first paid purchase.
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Sales team and agents
Attribute orders to the people helping customers buy
Create affiliate codes for agents, sales representatives, or staff and review the orders and commission connected to each person.
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Brand ambassadors
Turn an ambassador community into a structured affiliate program
Add each ambassador as an affiliate, provide a unique shareable link, set an individual commission, and keep their attributed sales visible in EasyStore.
Frequently asked questions
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What is the difference between Affiliate Program and Referral Program?
Affiliate Program is for partners such as creators, agents, staff, sales representatives, or ambassadors who earn commission from eligible paid orders. Referral Program is customer-to-customer sharing, where the referrer and referred customer receive store credits after completing the required actions.
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Can I use Affiliate Program to run an ambassador program?
Yes, as a workflow. Add each ambassador as an affiliate, give them a unique code and links, set their commission, and track attributed paid orders. “Ambassador Program” is not a separate EasyStore product module.
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How is affiliate commission calculated?
Commission can be set as a percentage or a fixed amount. Current documentation states that it is calculated from the eligible order amount, excluding shipping, taxes, and transaction fees, after the order is marked as paid.
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Can different affiliates have different commission settings?
Yes. The commission rate or amount, minimum eligible purchase, and confirmation period can be set for each affiliate.
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What happens when an order is refunded?
Current documentation states that an order refunded before commission confirmation is not eligible for commission. Confirm the operational process for refunds after commission confirmation or payout before publishing a broader claim.
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Does EasyStore automatically pay affiliates?
No automated money transfer is documented. EasyStore tracks the merchant payouts and updates paid and unpaid commission totals. The merchant still needs to release the actual reward or payment through the chosen method.
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Can affiliates log in to view their own dashboard?
Not according to the current Help Center guide. Affiliates receive an email when an attributed order is marked as paid, while the performance and commission dashboard is available to the merchant.
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How does a customer earn a referral reward?
The referred customer receives credits after signing up through a customer’s unique referral link. The referrer receives credits after that new customer completes an eligible first purchase and the order is marked as paid.
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What happens to referral credits if the order is later cancelled or refunded?
Current Referral Program documentation states that awarded credits are not automatically taken back when an order is cancelled, refunded, or deleted.
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Are Affiliate and Referral available on every EasyStore plan?
Availability and plan coverage must be checked against the current Malaysia pricing table before publication. Avoid relying on older Help Center plan notes when the current pricing page differs.